1) Information We Collect

We collect information you provide and data generated by your use of our services.

1.1 Account & Profile

• Name, email, phone number.
• Profile photo, location, education, skills, experience.

1.2 Identity IDs

• User UID (Firebase Auth).
• MG ID / Referral ID (auto-generated identifiers).

1.3 Courses & Learning Activity

• Courses enrolled, access history, progress.
• Assignments, exam attempts, results.
• Certificates issued and verification details.

1.4 Wallet & Payments

• Wallet balance, topups, withdrawals, coupon redemptions.
• Wallet history records (transaction IDs and timestamps).

1.5 Referrals

• Referrer/Referee details and referral status flow (signed_in → enrolled → paid).

1.6 Jobs & Vacancies

• Vacancy details, applications, and employer interactions.

1.7 Notifications

• Notifications posted by admin and related view/click activity (if enabled).

1.8 Technical Data

• Device type, browser, IP address, logs, and basic analytics.

2) How We Use Your Information

2.1 Platform Access

• Create and manage your account and profile.
• Verify access to admin or restricted areas.

2.2 Learning Services

• Provide course access, assignments, exams, and certificates.
• Track progress and improve learning experience.

2.3 Payments & Wallet

• Process payments, wallet topups, withdrawals, and coupon credits.
• Maintain transaction logs for support and compliance.

2.4 Referrals & Rewards

• Track referral activity and distribute rewards where applicable.

2.5 Jobs & Vacancies

• Enable job applications and employer connections.

2.6 Communication

• Send important updates, alerts, and admin notifications.

2.7 Security & Improvement

• Detect misuse, prevent fraud, and secure the platform.
• Improve content and services based on usage.

2.8 Enrollment & Access Flow

• We check wallet balance or payment status to confirm enrollment.
• Course access is granted after successful enrollment/payment.
• Enrollment records are stored for course access, support, and audits.

2.9 Referral Flow

• Referral events are tracked as: signed_in → enrolled → paid.
• Rewards are credited only after the paid status is confirmed.
• Referral data is used to show invited profiles and earnings.

2.10 Wallet & Coupon Flow

• Wallet balance is updated after topups or coupon redemption.
• Each coupon is one-time use and is validated before credit.
• Wallet history logs are created for every wallet transaction.

3) AI Ethics and Responsible Use

3.1 Responsible Learning

Learners are expected to use tools responsibly, avoid plagiarism, respect privacy, and comply with applicable laws.

3.2 Prohibited Use

We do not support misuse of AI systems, unethical automation, or illegal activity.

4) Data Protection and Security

4.1 Security Measures

We implement technical and organizational measures such as secure hosting, access controls, and encryption where applicable.

4.2 Risk Acknowledgement

While no system is 100% secure, we take reasonable steps to protect your information.

5) Sharing of Information

5.1 Service Providers

We do not sell personal data. We may share information only with trusted providers (payment gateways, hosting, email/SMS) to operate the platform, and only as required by law.

5.2 Employer Sharing

Job applications may be shared with verified employers when you apply.

6) Payments, Wallet, Coupons, and Refunds

6.1 Payments

Payments are processed securely via authorized payment providers.

6.2 Wallet & Coupons

Wallet balance may be used for enrollments, withdrawals, and coupons. Coupons are one-time use and are validated before credit.

6.2.1 Wallet Topup & Usage

• Wallet topups are credited after payment confirmation.
• Wallet balance is used for course enrollments and eligible services.
• Wallet history records include transaction ID and timestamps.

6.2.2 Coupon Validation

• Coupon code must be active and unused.
• On success, wallet balance is credited and coupon marked used.
• Used coupons cannot be redeemed again.

6.3 Refunds & Job Disclaimer

Refunds, if any, follow our published refund policy and course terms. We do not guarantee job placement; job portal assistance is provided as a support service.

6.4 Refund & Dispute Handling

• Refund requests are reviewed based on course terms and usage.
• We may request proof or transaction details for resolution.
• Chargeback disputes are handled through payment gateway rules.

7) Cookies and Analytics

7.1 Usage

We use basic cookies and analytics to improve site performance and user experience.

7.2 Controls

You can manage cookies in your browser settings.

8) Your Rights

8.1 Access & Correction

You can request updates or corrections to your data by contacting us.

8.2 Deletion Requests

You may request deletion of your data, subject to legal and operational requirements.

9) Third-Party Links

9.1 External Services

Our site may include links to third-party services (job portals, tools, payment gateways).

9.2 Their Policies

We are not responsible for their privacy policies. Please review their policies before use.

10) Data Retention

10.1 Retention Period

We retain your data as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce policies.

11) Updates to This Policy

11.1 Changes

We may update this Privacy Policy periodically. The latest version will always be available on this page.

12) Contact

12.1 Support

For any privacy or data-related requests, contact us at: info@maparieducation.com

13) Legal Basis for Processing

13.1 When We Collect Data

We collect and use personal information only when there is a valid reason, such as: compliance with legal obligations, performance of a contract, legitimate interests, or your consent.

13.2 Consent

By using our Website/App and services, you consent to this Privacy Policy. You may withdraw consent by contacting us, subject to legal and operational requirements.

14) Employees, Vendors, and Internal Use

14.1 Employee Data

If you are an employee, we may collect HR-related data such as identity documents, banking details, and payroll information for compliance and benefits.

14.2 Vendor/Supplier Data

If you are a vendor/supplier, we may collect business details required for billing, tax compliance, and payments.

14.3 Internal Access

Your data may be shared internally on a need-to-know basis with authorized departments.

15) Community & Public Spaces

Our platform may allow public or semi-public interactions (reviews, community posts, or shared content). Please avoid sharing sensitive personal information in public areas.

16) Payment Gateways

Payments are processed via registered gateways (e.g., Razorpay or other authorized providers). We do not store full card details; payment data is handled by the gateway as per their policies.

17) Marketing & Communication Choices

You can opt out of promotional messages by using the unsubscribe link or contacting us. Transactional/service updates may still be sent as required.

18) Grievance Redressal

If you have a grievance regarding privacy or data processing, you may contact:

Name: Mr. Mahesh Mapari
Contact: 8459654355
Email: Grievance@Mapariconsultant.in

19) Governing Law

This policy is governed by Indian law. Any disputes are subject to the jurisdiction of courts in Maharashtra, India.